Motul is recruiting our Business Process Owner – B2B platform

MOTUL is an international French company founded in 1853. We specialize in the production of high-performance lubricants for engines (two-wheelers, cars, heavy-duty vehicles and others), as well as for industry.

Operating in over 160 countries, we strive every day to provide our customers with exceptional levels of performance and protection

The Business Process Owner (BPO) – B2B platform is the long-term business owner of our global B2B e-commerce Platform, a major and strategic tool, channeling a significant part of the company’s global turnover.

Your role :

·       Define the business scope, objectives, and priorities for the B2B platform, ensuring a strong understanding of the needs of the different B2B customer segments.
·       Ensure that the platform strategy and roadmap support overall business objectives and commercial priorities.
·       Collaborate closely with IT, internal business teams, and external stakeholders to ensure alignment between business needs and technical solutions.
·       Establish governance for platform management and builds a community of key users across the organization to support adoption and continuous improvement.
·       Own the business product vision and roadmap for the global B2B platform, prioritizing business features and enhancements to drive customer engagement and value.
·       Lead the business deployment and adoption of the platform globally across Business Units and customer channels, ensuring alignment with business processes and an optimal user experience.

Specific Responsibilities
·       Drive continuous improvement of the platform from a business perspective, identifying opportunities to enhance performance, usability, and conversion.
·       Use data and analytics to generate insights, supporting improvements to customer experience and business performance.
·       Define business requirements and priorities and works with IT to ensure they are translated into technical solutions and development plans.
·       Contribute to resource and budget planning related to platform initiatives, ensuring alignment with project scope and business priorities.
·       Communicate regular updates to stakeholders regarding platform strategy, roadmap progress, and key initiatives.
·       Ensure alignment and understanding of business workflows and integrations between SAP SD, PIM, search engine, and the B2B platform, working closely with IT teams.
·       Support testing and validation of business functionalities for application fixes and improvements before deployment.

Your profile :

-Minimum 5 years of experience in IT project management or business analytics, working closely with business teams to implement digital solutions.

-French and English Fluent

-Hands-on experience configuring B2B e-commerce solutions, including sales, services, marketing modules, and integrations with ERP systems like SAP.

-Strong understanding of integration points between Intershop (or equivalent B2B e-commerce platform) and SAP, including web services and data flows.

-Knowledge of SAP SD (Sales & Distribution) / MM (Materials Management) modules is a strong advantage.

-Proficiency in basic Microsoft applications (Excel, PowerBI, Outlook)

-Good Sense of responsibility 

-Team spirit

-Positive attitude & Force of proposal

Our Recruitment Process :

-Step 1 :Discover call with Clément ( The talent Acquisition) - 30 min

-Step 2 :Technical Meeting with your Manager Carine  - 1h

-Step 3 :Meeting at our offices with Romain ( Chief Marketing Officer) - 1h