As the Global Webhub Product Owner, you will lead the development and management of Motul's global webhub, Motul.com, Motultech.com, the corporate website and its ecosystem of websites. This role requires a deep understanding of both B2C and B2B customer segments, prioritizing features, and working closely with Business Units, partners, and product/communication teams to deliver a robust, user-friendly webhub. The position combines strategic thinking, customer empathy, technical expertise, and cross-functional collaboration to drive revenue growth and enhance user experience.

 Key responsibilities

STRATEGIC

Product Strategy and Vision:

·      Develop and communicate a clear product vision and strategy for the Motul.com webhub & Corporate Website.

·      Analyze market trends, industry best practices, and competitor offerings to shape the platform's roadmap.

·      Lead the transformation of motul.com to become an enabler for revenue growth

Customer Focus:

·      Serve as the voice of the customer, gathering and analyzing feedback, NPS, and data dashboards 

·      Collaborate with Key Users to tailor the platform to specific country channels.

·      Ensure the quality and optimal experience of product catalogs, dealer locator and Oil advisor

OPERATIONAL

Roadmap planning and feature development:

·      Define and prioritize features, enhancements, and projects based on business objectives and customer feedback.

·      Manage architecture improvements, including microservices and CMS management.

·      Prioritize and manage the product backlog, ensuring the development team delivers high-quality features that meet user needs.

·      Define and communicate clear requirements and acceptance criteria for new functionalities.

·      Participate on Agile ceremonies to ensure the comprehension and provide business insight to developpers

·      Oversee user testing and gather feedback to continuously improve the webhub.  

·      Promote new features along BU by creating releases notes and monthly meetings

User Experience (UX) and Design:

·      Ensure a seamless and engaging customer experience.

·      Collaborate with external designers to optimize the experience based on user feedback.

Traffic and Performance Optimization:

·      Implement strategies to drive web traffic, enhance user engagement, and increase conversion rates.

·      Coordinate strategy with the SEO agency and product team to drive organic traffic growth.

·      Monitor key performance indicators (KPIs) to measure platform success (traffic,  NPS and Stability/security/speed).

Experience needed  : +5 years’ experience as a Product Owner or in a similar role.

Deep understanding of digital trends and customer needs.

Strong project management and Agile development skills.

Excellent communication and interpersonal skills.

Analytical and data-driven approach to decision-making.

Familiarity with e-commerce technologies and tools.

Knowledge of UX and UI design principles.

Language:  English: Proficiency mandatory

                  French: Proficiency

IT Knowledge:   Microsoft Office: Proficiency

                       Web Analytic tools (GA, GSC, SEMRUSH): Knowledge